Planning Guidelines are as follows.
1. Advance Notice & Room
Reservations
Successful events begin with
proper planning. Please be sure to allow enough lead time so that you will
receive exactly what you need. Rooms
are reserved for 5 days, all contracts must be signed within 5 days or the
reservation is released.
2. Cancellations
Room Cancellation Policy: There
is no cancellation fee if the room is cancelled within 5 business days of the
contract being signed; there is a room cancellation fee of $50.00 per room if
cancelled after 5 business days of the contract being signed. If cancelled less
than 5 business days prior to the event a fee equal to 50% of your rental fee will
be applied. Cancellations less than 48 hours before the event will be billed
for the full room rental costs
3. Billing and Payment
An appropriate purchase order
number, major credit card (Visa, Master Card or American Express) or corporate check
may be required when you make your reservation. Please sign the room rental
contract and return it with your PO number or check if requested. Payment is
due within 15 days of receipt of the invoice. Large events and special
occasions may require a deposit. Please contact the Event Coordinator for
additional information.
4. Catering and Menus
We can provide a current list of
approved caterers and their contact information upon request. You are responsible
for ordering your own catering and arranging delivery, set-up & payment.
The Event Coordinator must be notified of your catering particulars as soon as
possible. All caterers must have a Cuyahoga County Board of Health Food License.
Wait staff is available at an additional cost for served or wait staff assisted
meals.